什么是沟通? 沟通类型

沟通 是普遍现象. 因为我们都是社会动物，我们不能没有交流就生活. 确实是试图不交流或交流某事. 沟通意味着传递信息的双向过程, 想法, 通过两个或多个人之间的渠道，通过言语或书面或非口头方式通过信号行为表达的感受或意见, 手势, 姿势等.

沟通过程

它的通信过程步骤很少

• 发件人
• 编码
• 信息
• 渠道
• 接收者
• 解码
• 反馈

发件人

沟通的过程始于有事与他人沟通的沟通者或发送者, 这可能是一个想法, 信息, 脂肪或其他任何东西.

编码

此后, 发送者通过选择接收者能够正确理解表达媒介的语言来对信息进行编码, 写作, 眼神接触, 表情, 手势, 姿势, ETC.

信息

此后, 信息是由沟通者使用正确的词语和语言开发的 信息是整个沟通过程的主要元素. 频道表示消息的载体，可以是电话交谈, 面对面交流, 信, 视频通话, 电子邮件, 短信, 面部表情, 身体语言，暗示, 语气等.

接收者

接收者是消息所针对的人, 被告知沟通者或发送者想要沟通, 发送者了解接收者的解码能力解释能力对于有效沟通非常重要.

解码

下一步是解码，其中涉及接收方对消息的解释. 解码消息后，接收方将以反馈的形式回复给发送方.

反馈

它是整个沟通过程中非常重要的部分，因为它表明信息没有失真. 以此目的. 接收方查找通道的方式与发送方与接收方通信的方式相同. 当信息的接收和解释与发送者想要传达的意思相同时，这种沟通可以被认为是有效的. 有效的沟通总是面向接收者而不是面向消息. 沟通者应确保接收者完美正确地解释信息.

通讯类型

传播可以根据渠道和基于渠道的目的进行分类. 沟通方式分为三种

• 口头交流
• 非口头交流
• 视觉交流

口头交流 涉及在传达信息时使用文字和语言. 可以是口头交流, 和书面沟通. Oral Communication can be in the term of face to face communication, 视频会议, 语音聊天, 电话交谈等. 然而, 书面交流可以是信件的形式, 短信, 电子邮件, 报告等.

非口头交流 是一种不使用语言的交流，是通过肢体语言进行的交流, 眼神接触, 面部表情, 手部动作, 外貌, 说话的语气, ETC.

视觉交流 您的交流是通过视觉辅助工具进行的，即标志排版绘图图形, 颜色等. 根据目的，沟通可以分为正式沟通和非正式沟通. 正式沟通是在沟通消息预定义中遵循流程的沟通. 它可以 正确 消息应该是正确的，意思是消息应该没有所有语法和拼写错误. 更远, 信息应该是完美的和适时的完整性是垂直的沟通, 横向沟通或对角沟通. 最后, 非正式沟通. 非正式沟通是随意的沟通, 在传达消息时不遵循预定义的流程.

7 C的沟通

下一个, 我们将讨论沟通清晰度的七个 C.

清晰的信息是有效沟通的首要要求. 因此, 使用的语言必须简单明了.

正确性

消息必须是正确的，即消息必须没有任何语法和拼写错误. 更远, 信息应该准确且及时

完整性

消息必须是完整的，即消息应包含收件人所需的所有事实和信息.

具体性

这意味着您的沟通内容必须是有形的. 那是, 必须有足够的证据来支持你的论点

简明

简短而准确的信息总是首选. 所以要理解这个消息 , 远离使用不相关的词语和细节.

连贯性

写作和演讲必须有连贯性. 那就是词句和段落之间必须有逻辑关系. 所以, 这些点应该是连续的, 组织良好且相互关联.

礼貌

礼貌是沟通的本质, 这意味着发件人必须有礼貌, 尊敬的, 对接收者开诚布公.

How Communication Impact on our Life

In nearly every sphere of our lives, communication plays an indispensable part. Here is how it affects us:

1.Relationships

It is vital to communicate well enough in order to create and sustain healthy relationships. This allows us to articulate our thoughts, feelings and needs to others thus fostering understanding, empathy and connection. Having good communication skills helps us solve conflicts, negotiate differences and deepen our bonds with loved ones, friends, intimate partners and colleagues.

2.Workplace

One of the most important things for a successful workplace is communication because it enhances collaboration and productivity among employees. Teams are able to work effectively by communicating clearly and briefly about their specific job tasks or sharing information that may be helpful in coordinating their activities together as well as operations. Moreover, having effective communication skills that can enhance leadership qualities also enable giving feedback constructively besides empowering decision-making practices.

3.Personal Development

Communication has an indispensable role when it comes to personal growth and development. By advocating for ourselves assertively while still stating our goals as well as desires we are able to make claims for what we want so as pursue doors at the same time attain self-realization through such processes. Furthermore self-awareness, emotional intelligence plus resilience are other attributes associated with effective communications which are vital for navigating through life challenges like grief or loneliness.

4. Better health

Communication between practitioners and patients in hospitals is vital to good care provision and improved patient outcomes. Sympathetic, lucid communication helps individuals find out about their conditions, treatment options and guidelines for healthcare, thus enabling them to make informed choices regarding their own lives. Also, health workers rely on effective communication in such a way that they can consult with colleagues share clinical information and guarantee total medical services.

5.Forming Social Connections

Communication is the key to forming relationships with others. It helps us share experiences, discuss issues or problems we faced recently or express our points of view via talking face-to-face or cell phone calls or text messages on social media platforms. Strong social connections have been found to be associated with better mental health, increased resilience levels and general well-being.

6.Education

In the learning process communication is paramount. It helps learners know things, open up to course materials and work in groups with other students and lecturers. Effective communication skills such as active listening, critical thinking and persuasive speaking enhance performance in academics and group projects while preparing students for their careers and lives.

At large, human relationships are anchored on communication which has a great influence on our associations access to opportunities and the general life experiences. The development and improvement of effective communication skills can let individuals lead through life’s problems make significant relationships with others, as well as achieve targeted goals.