Communication is a common phenomenon. As we all are social animals we cannot live without communicating. Indeed the very attempt not to communicate or communicate something. Communication implies a two way process of transferring information, ideas, feelings or opinions through a channel between two or more persons either verbally that is through speech or writing or non verbally by way of signals behavior, gesture, posture etc.
It has few steps for communication process
The process of communication starts with the communicator or sender who has something to communicate with others, which can be an idea, information, fat or anything else.
Thereafter, the sender encodes the message by selecting the language in which the receiver can correctly understand the medium of expression can be speaking, writing, eye contact, facial expression, gesture, posture, etc.
Thereafter, the message is developed by the communicator using the right set of words and language the message is the main element of the entire communication process. The channel indicate the carrier of the message which can be telephonic conversation, face to face communication, letter, video calling, email, SMS, facial expressions, body language, tone of voice etc.
Receiver is the person to whom the message is directed, that is told the communicator or sender wants to communicate, it is very important for the sender to understand the receivers decoding abilities interpretation capacity for an effective communication.
The next step is decoding which involves interpretation of the message by the receiver. After decoding the message the receiver will revert back to the sender in the form of feedback.
It is very essential part of the entire communication process as it indicates that there is no distortion of the message. For this purpose. The receiver looks for the channel in the same way as sender communicated to the receiver. The communication can be regarded as effective when the message received and interpreted in the same sense that the sender intended to convey. And effective communication is always receiver oriented rather than message oriented. The communicator should be assure that the receiver explain the message perfectly and properly.
Types of communication
communication can be classified on the basis of channels and on the basis of purpose based on channels. There are three types of communication
- Verbal communication
- Nonverbal communication
- Visual communication
Verbal communication involves the use of words and language in conveying the information. It can be oral communication, and written communication. Oral Communication can be in the term of face to face communication, video conferencing, voice chat, telephonic conversation etc. Whereas, written communication can be in the form of letters, SMS, emails, reports etc.
Nonverbal communication is a communication without the use of words that is communication through body language, eye contact, facial expressions, hand movement, appearance, tone of voice, etc.
Visual Communication your communication is the one that takes place through visual aids that is signs typography drawings graphics, colors etc. Based on purpose the communication can be classified as formal communication and informal communication. formal communication is the one that follows up a flow in communicating the message predefine. It could Correctness the message should be correct in the meaning that the message should be free from all grammatical and spelling errors. Further, the message should be perfect and well timed completeness be vertical communication, horizontal communication or diagonal communication. Lastly, informal communication. informal communication is the casual communication, which does not follow predefined flow in conveying the message.
7 C’s of Communication
Next, we will discuss the seven C’s of communication clarity.
Clarity of message is the first and foremost requirements of the effective communication. Hence, the language used must be simple and straightforward.
the message must be correct in the sense that the message must be free from all grammatical and spelling errors. Further, the message should be exact and well timed
The message must be complete in the sense that the message should contain all the facts and information required by the recipient.
This means that the content of your communication must be tangible. That is, there must be sufficient evidence to support your argument
are short and precise message is always preferred. So to understood the message , stay away from the use of unrelated words and details.
there must be a coherence in writing and speech. That is there must be a logical relationship between the words sentences and paragraphs. So, the points should be sequential, well organized and interconnected.
courtesy is the essence of communication, which implies that the sender must be polite, respectful, open and honest with the receiver.